Terms and conditions

Updated on

30/4/25

Effective date: [Insert Date]

Welcome to [Your Company Name] (Company, we, us, or our). These Terms and Conditions (Terms) are a legally binding agreement between you (you, your, or User) and [Your Company Name], governing your access to and use of our website(s), platform, mobile applications, services, content, products, communications, and any other features (collectively, the Services) provided or made available to you by us.

By accessing, registering for, using, or continuing to use our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, and any other applicable policies referenced herein. If you do not agree with these Terms in their entirety, you are expressly prohibited from using our Services and must discontinue access immediately.

These Terms apply to all visitors, users, customers, account holders, and others who interact with our Services in any manner. It is your responsibility to read and understand these Terms thoroughly before using any of our offerings.

1. Eligibility and access

To be eligible to use our Services, you must meet all of the following criteria: (a) be a natural person of legal age in your jurisdiction to form a binding contract, (b) not be a person barred from receiving our Services under any applicable laws, including but not limited to export control laws, consumer protection statutes, or any governmental sanctions programs, and (c) have full legal capacity and authority to enter into these Terms either on your own behalf or on behalf of the entity you represent.

By using our Services, you represent and warrant that all information you provide during registration or any interaction is complete, truthful, and up to date.

The Services are not intended for use by minors. If we discover or suspect that a user is under the legal age threshold, we reserve the right to immediately terminate or suspend access, delete any associated data or content, and take legal action where necessary.

You agree not to allow any unauthorized third party to access the Services through your account or credentials. You are solely responsible for all activity conducted through your account, whether or not authorized, and for maintaining the confidentiality of your login information.

Furthermore, you agree that your use of the Services will not: (i) violate any applicable law, regulation, or court order; (ii) infringe the rights of any third party, including but not limited to intellectual property rights, privacy rights, and publicity rights; (iii) involve uploading, sharing, or transmitting any content that is defamatory, harassing, threatening, obscene, abusive, or otherwise objectionable; (iv) contain any viruses, malicious code, or other software intended to damage or disrupt the functionality of the Services or the systems of others; or (v) attempt to circumvent any technical measures implemented to protect the Services.

We reserve the right to monitor user activity to the fullest extent permitted by applicable law in order to ensure compliance with these Terms, protect the integrity of our Services, and safeguard the rights, safety, and security of our platform and its users.

2. Account registration, security and responsibility

In order to access certain features of the Services, you may be required to create an account by submitting a registration form, selecting a password, and providing certain personal and contact information. You agree to provide only accurate, complete, and current information, and to update such information promptly if any changes occur. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account and access to the Services.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password, whether your password is with our Services or a third-party service. You agree not to disclose your password to any third party, and you must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We shall not be liable for any loss or damage arising from your failure to comply with the above requirements.

Your account is personal to you and is non-transferable. You may not authorize others to access or use your account, nor may you assign or otherwise transfer your account to any other person or entity. Any attempt to do so is strictly prohibited and may result in termination.

In addition to complying with these Terms, you also agree not to engage in any of the following conduct while using the Services:

  • Impersonating another person or entity, or falsely representing your affiliation with any person or entity
  • Manipulating identifiers to disguise the origin of any communication transmitted through the Services
  • Harvesting or otherwise collecting information about users, including email addresses, without their consent
  • Modifying, adapting, translating, or reverse engineering any portion of the Services
  • Violating any applicable local, national, or international law, regulation, or rule

We reserve the right to reject or terminate any account at any time, for any reason or no reason, with or without notice, in our sole discretion. We also reserve the right to suspend or restrict access to your account or the Services if we believe you are violating these Terms, harming other users, or undermining the security or performance of our systems.

3. License and use of services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own lawful, personal, and non-commercial use. This license does not include any resale or commercial use of the Services or its contents, any derivative use of the Services, any use of data mining, robots, or similar data gathering and extraction tools, or any use of the Services that interferes with normal functionality.

The Services and all content therein, including but not limited to text, images, graphics, logos, audio, video, data, software, and code, are the exclusive property of [Your Company Name] and are protected under copyright, trademark, patent, trade secret, and other intellectual property laws.

You agree that you will not:

  • Modify, publish, distribute, reproduce, or create derivative works based on any aspect of the Services
  • Frame or mirror any portion of the Services without express written consent
  • Use any manual or automated system to scrape, crawl, or copy data from the Services
  • Reproduce or publicly display any part of the Services without permission

We may modify, update, or discontinue the Services or any part thereof at any time, with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of any part of the Services.

4. Intellectual property rights

All rights, title, and interest in and to the Services and any content provided therein, including but not limited to copyrights, patents, trademarks, and trade secrets, are and shall remain the exclusive property of [Your Company Name] or its licensors. Your use of the Services does not grant you any ownership rights or licenses to such intellectual property, except for the limited license granted under these Terms.

The name, logo, and all other branding elements of [Your Company Name] are trademarks or service marks owned or licensed by us. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in civil and/or criminal penalties.

If you submit any feedback, suggestions, or ideas related to the Services (Feedback), you agree that we are free to use such Feedback without restriction or compensation to you.

5. Payments, fees, and billing

If the Services or any portion of them require payment, you agree to pay all applicable fees as specified at the time of purchase or subscription. All prices are shown in your local currency unless otherwise stated and are subject to change without prior notice at our sole discretion.

By purchasing any paid features or subscription plans, you authorize us (or our third-party payment processor) to charge your payment method for the specified amount, including all applicable taxes and recurring charges (if applicable).

It is your responsibility to ensure that your billing information remains accurate and up to date. We are not responsible for any overdraft fees, bank charges, declined payments, or other financial penalties you may incur as a result of payment processing issues.

In the event of non-payment or late payment, we reserve the right to suspend or terminate your access to the Services, as well as pursue legal remedies for the collection of outstanding balances.

Recurring subscriptions, if applicable, will renew automatically at the end of each billing cycle unless canceled by you prior to renewal. You may cancel a subscription at any time through your account settings or by contacting customer support. Cancellations will take effect at the end of the current billing cycle, and no partial refunds will be provided unless required by applicable law.

We reserve the right to change pricing, features, or billing terms at any time, with reasonable advance notice to users where legally required. Continued use of the Services after such changes constitutes your acceptance of the updated terms.

6. Termination and suspension of access

We reserve the absolute and unconditional right to suspend, restrict, or permanently terminate your access to all or part of the Services at any time and for any reason, including but not limited to violation of these Terms, suspected fraudulent or unlawful activity, failure to make payment (if applicable), or actions that harm, threaten, or otherwise interfere with the operation of our platform or the experience of other users.

Termination may include deactivation or deletion of your account, revocation of your license, and removal of any content you submitted to the Services. Upon termination, your right to use the Services will immediately cease, and any ongoing obligations or liabilities incurred prior to termination (including fees owed) shall survive and remain enforceable.

You may also voluntarily terminate your account at any time by ceasing to use the Services and, where applicable, deleting your account through the account management interface or by contacting our support team. We are under no obligation to preserve your data after termination unless required by law or explicitly stated in our Privacy Policy.

7. User content and submissions

The Services may allow you to upload, post, transmit, or otherwise share content, including but not limited to text, images, messages, feedback, reviews, or other data (User Content). You retain all rights in the User Content you submit, subject to the license granted to us herein.

By submitting User Content, you grant [Your Company Name] a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, copy, reproduce, modify, adapt, publish, distribute, translate, publicly display, and otherwise exploit such User Content in any medium for the purpose of operating, promoting, and improving the Services, and developing new features.

You are solely responsible for the User Content you submit and the consequences of sharing it. You represent and warrant that: (a) you own or have the necessary rights to use and license the User Content; (b) the User Content does not infringe, misappropriate, or violate any third-party rights or applicable laws; and (c) the User Content is not defamatory, offensive, or harmful in nature.

We reserve the right (but not the obligation) to review, moderate, or remove any User Content at our sole discretion, and we disclaim any liability for content submitted by users.

8. Disclaimers and no warranty

To the maximum extent permitted by applicable law, the Services are provided as is and as available without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, accuracy, reliability, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or harmful components. We make no representations regarding the accuracy, timeliness, or reliability of any data, content, or materials accessed through the Services. Your use of the Services is solely at your own risk.

We are not responsible for any damage to your devices, systems, or data that may result from use of the Services, including downloading materials or interacting with third-party links. We do not endorse or assume any responsibility for content, services, or products provided by third parties.

9. Limitation of liability

To the fullest extent permitted by law, in no event shall [Your Company Name], its affiliates, directors, officers, employees, agents, licensors, or partners be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, goodwill, data, or other intangible losses arising from or related to the use of or inability to use the Services.

Our total liability to you for any claim arising out of or relating to the Services shall not exceed the total amount you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim. If you did not make any payments, our liability shall be limited to one hundred dollars (USD 100).

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so the above limitations may not apply to you to the extent prohibited by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless [Your Company Name] and its affiliates, directors, officers, employees, contractors, licensors, service providers, and agents from and against any and all claims, liabilities, damages, losses, obligations, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to: (a) your access to or use of the Services; (b) your violation of these Terms or any applicable law or regulation; (c) your infringement or misappropriation of any intellectual property or other rights of any third party; or (d) your User Content.

This indemnification obligation will survive termination or suspension of your access to the Services and remains enforceable under law.

11. Third-party services and links

Our Services may contain links to third-party websites, services, content, or resources not owned or controlled by us. We do not endorse, monitor, or assume responsibility for any third-party services or resources, including their accuracy, availability, legality, or content. If you access third-party services through our platform, you do so entirely at your own risk and subject to the terms and policies of those services.

Your interactions with third parties, including advertisers or service providers, are solely between you and the third party. We shall not be responsible for any loss or damage resulting from such interactions or transactions.

12. Changes to these terms

We reserve the right to modify, revise, or update these Terms at any time in our sole discretion. Any changes will be effective immediately upon posting on our website unless otherwise required by law. It is your responsibility to regularly review the Terms and remain informed of any updates.

We may provide additional notice (such as email notifications or banners) if changes are material. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of the updated agreement. If you do not agree to the changes, you must cease using the Services immediately.

13. Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding relating to your access or use of the Services shall be instituted exclusively in the courts of [Insert Venue or Jurisdiction].

You agree to submit to the personal and exclusive jurisdiction of such courts and waive any objections based on venue or jurisdiction. Before initiating any legal proceedings, you agree to attempt to resolve the dispute informally by contacting us first.

14. Contact information

If you have any questions, concerns, or complaints regarding these Terms, or wish to contact us for any reason, you may do so using the information below:

[Your Company Name]
[Street Address]
[City, State, ZIP Code]
[Country]
Email: [contact@yourcompany.com]
Phone (if applicable): [Insert Phone Number]

We will make every effort to respond to your inquiries in a timely and professional manner.